Commercial restoration
Commercial Water, Fire and Mold Restoration in Philadelphia
A flooded warehouse floor, a fire in a grocery store, a burst line over an office lobby. Every hour closed costs money. Onyx mitigates, cleans and rebuilds commercial spaces and plans the work around your operation.
- IICRC certified
- 24/7 emergency response
- Insured
- 17 years in restoration
- Free estimates
- Works with your insurance
Commercial losses are different from residential ones in scale and in what is at stake. There is inventory on the floor, staff who need to work, customers who will go somewhere else, and a lease or a landlord with opinions. The restoration plan has to answer 'when can we reopen' before it answers anything else.
Onyx has done water, fire and mold work in warehouses, supermarkets, offices and event venues in the Philadelphia area. We bring the equipment to handle large floor areas, work from lifts and scaffolding for high ceilings, and set containment so unaffected sections can keep operating where it is safe.
Facilities we work in
Generic descriptions of recent job types. Customer names are shared on request with their permission.
- Warehouses: standing water across a stocked floor, scaffold-based ceiling and deck cleaning after fire, drying with stock in place where possible, return to a clean, lit, restocked space
- Supermarkets and grocery stores: fire and smoke cleanup of sales floor and ceiling from lifts, containment of shelving with plastic, drying of aisles with air movers and dehumidifiers
- Offices: burst line or roof leak over a lobby or drop ceiling, extraction, ceiling tile removal, drying around furniture and workstations
- Event venues: flooding across a decorated floor with a booked calendar, fast extraction and drying to make the next date
Commercial water damage restoration
Large floor areas and stock change the math. We plan extraction and drying for the square footage and the load, not with residential equipment stretched thin.
- Extraction across slab, tile, and commercial carpet
- Moisture mapping of floors, walls, drop ceilings and insulation
- Contents and inventory triage: what is dry, what can be saved, what is a loss, all documented
- Drying equipment sized for the space and monitored to dry standard
- Sewage and gray water containment for restaurants, restrooms and floor drains
Commercial fire damage restoration
Fire in a commercial building means soot on high ceilings, in ductwork and across inventory, plus water from suppression.
- Board-up and roof tarping the same day where possible
- Ceiling, deck and joist cleaning from lifts and scaffolding
- Soot removal from fixtures, shelving, equipment and HVAC
- Odor treatment of the structure
- Rebuild and coordination with your trades for electrical, refrigeration and mechanical
Commercial mold remediation
Mold in a commercial space is a health complaint and a liability before it is a repair. We contain, remove and treat under negative air, fix the moisture source, and document the process for your insurer, landlord or health inspector.
Downtime, hours and multi-unit properties
Tell us your hours and what has to stay open. We can run drying equipment overnight, contain a section so the rest of the floor operates, and stage work so a store or office reopens in phases. For apartment buildings and multi-unit properties we work unit by unit with a single point of contact for the manager.
How it goes
What happens after you call.
Call with the basics
Type of building, what happened, square footage affected, and whether you are open. We give you an arrival window.
Site assessment
Walk the loss with your manager, meter and photograph, and write a scope that includes a reopening plan.
Mitigation
Extraction, containment, board-up, demo, and equipment placement matched to the space.
Cleaning and drying
Soot, mold or water work carried out with monitoring, with unaffected areas kept in use where safe.
Rebuild and turnover
Reconstruction, final walkthrough with you, and a complete documentation package for your insurer.
Proof
On the job
Supermarket containment and drying, warehouse cleanup, lift work and office drying on Onyx commercial jobs.
Google reviews
What customers say
5.0 from 7 Google reviews · Verified
★★★★★
Used Onyx to clean out mother in laws house after she passed. This was by [no] means a simple clear out. They did an absolutely amazing job! Job was finished when promised. I can’t say enough good things about the owner Jose and his team. Would definitely recommend this company.
★★★★★
Great experience with this mitigation company! Professional, reliable, and got the job done quickly. The team was friendly, respectful, and kept everything handled from start to finish. Highly recommend!
★★★★★
Overall, great experience with Onyx. I’ve used Jose as a lead on multiple multi-housing projects and have always found his pricing to be competitive. He gets the job done, is honest and trustworthy and knows how to lead a team. 10/10!
FAQ
Questions we get on this work
How do you minimize business downtime?
By planning around your hours, containing the affected area so the rest of the building operates, running equipment overnight, and staging the rebuild so you reopen in phases. The reopening plan is part of the first scope, not an afterthought.
Do you handle large-loss and multi-unit properties?
Yes. We have worked full warehouse floors and supermarket sales floors, and we handle apartment and mixed-use buildings unit by unit with one point of contact for management.
Can you work overnight or around operating hours?
Yes. Tell us when the space is empty and when it has to be usable. Drying equipment runs on its own; cleaning and demo can be scheduled off-hours.
Do you work with commercial insurance and property managers?
Yes. We document the loss with photos, moisture readings, inventory notes and a written scope, and we work with your adjuster and property manager through the claim. Coverage decisions belong to your carrier.
What about inventory and equipment that got wet?
We triage on site: what is dry, what can be cleaned or dried, what is a loss. Everything is photographed and listed so it can go into the claim.
Do you provide references for commercial work?
Ask us. We share job details and customer contacts with those customers' permission.
Do you work with property managers and landlords?
Yes. We coordinate access with tenants, keep the owner or manager updated with photos, and document the loss for the building's insurer.
Can you work around our business hours?
Yes. We plan drying and demo around your hours where it is safe, so you can keep operating in unaffected areas.
Can you handle both the cleanup and the rebuild for a commercial space?
Yes. Onyx does mitigation and reconstruction, so there is one contractor and one point of contact from the first call to the finished space.
Next step
Every hour closed is money. Call and get a reopening plan.
Commercial water, fire and mold restoration by an insured crew. Free estimate. (267) 353-7953.
Call (267) 353-7953Not an emergency? Request a callback online and Onyx will call to confirm a time.