24/7 emergency response · Philadelphia
Water, Fire and Mold Restoration Company in Philadelphia
Something in your home or building is wet, burned or growing mold. Onyx stops the damage, dries and cleans the structure, documents the loss for your claim and rebuilds. One crew, start to finish.
- IICRC certified
- 24/7 emergency response
- Insured
- 17 years in restoration
- Free estimates
- Works with your insurance
Start with the problem
Choose the damage you are dealing with.
Water Damage
Burst pipe, roof leak, appliance failure or sewage backup: Onyx extracts the water, dries the structure and documents everything for your claim.
Get help with water damage →Flooded Basement
Water in the basement from a storm, a sump failure, a burst line or a sewer backup. Onyx extracts it, dries the space to the meter, and documents every step for your insurer.
Get help with flooded basement →Fire & Smoke
The fire is out. Now there is soot on every surface, smoke in every soft material, water from the hoses, and an open building. Onyx secures it, cleans it, dries it and rebuilds it.
Get help with fire & smoke →Mold Remediation
Black spots on drywall, a musty basement, a closet that never dries. Onyx finds the moisture feeding the mold, contains the area, removes the growth and the material it lives in, and fixes the cause so it stays gone.
Get help with mold remediation →Emergency Service
Water is coming in right now, a fire just went out, or a storm opened up your roof. Call Onyx. We tell you what to do this minute, then we dispatch a crew with extraction, board-up and tarping equipment.
Get help with emergency service →Storm Damage
A storm took shingles, a tree took part of the roof, or wind put a branch through a window and now rain is coming in. Onyx tarps, boards up, dries the interior and rebuilds.
Get help with storm damage →Rebuild & Remodel
The drying is done, the mold is out, the soot is cleaned. Now there are open walls and bare subfloor. Onyx rebuilds what was removed, and if you want the kitchen or bath done better than before, this is the moment.
Get help with rebuild & remodel →Commercial
A flooded warehouse floor, a fire in a grocery store, a burst line over an office lobby. Every hour closed costs money. Onyx mitigates, cleans and rebuilds commercial spaces and plans the work around your operation.
Get help with commercial →Biohazard & Crime Scene
After a crime, an injury or an unattended death, the police and the coroner leave. The cleanup is left to the family or the property owner. Onyx takes that off your hands, quietly and completely.
Get help with biohazard & crime scene →Hoarding Cleanup
Whether it is your home, a parent's house or a rental you manage, Onyx clears it out, cleans it and repairs what is underneath. No judgment and no lectures.
Get help with hoarding cleanup →Onyx Restoration & Recovery is a Philadelphia-based restoration contractor. We handle water damage, fire and smoke damage, mold, storm damage and the rebuild that follows, for homeowners and for businesses across Philadelphia, Bucks, Montgomery and Delaware County.
You get one phone number and one crew. We show up with extraction and drying equipment, moisture meters and thermal imaging, photograph everything, and put the space back together when the numbers say it is dry. If a claim is involved, we document the loss and work with your adjuster.
What Onyx handles
Pick the situation you are in. Each page explains what happens next and what you can do right now.
- Water damage restoration: burst pipes, roof leaks, appliance failures, sewage backups
- Flooded basement cleanup in rowhomes, twins and single-family homes
- Fire and smoke damage: soot removal, odor treatment, board-up and rebuild
- Mold remediation, removal and inspection with containment and disposal
- Emergency response for active water, fire or storm damage
- Storm and wind damage: roof tarping, board-up, water intrusion
- Rebuild and remodeling after a loss: drywall, flooring, kitchens and baths
- Commercial restoration for warehouses, grocery stores, offices and venues
Why a restoration company instead of a handyman
A leak that looks dry on the surface is usually still wet inside the wall. Painting over it grows mold and voids the chance of a clean claim. Restoration means measuring where the water went, removing what cannot dry, running equipment until readings hit dry standard, and keeping a photo record at every step.
Onyx does the mitigation and the rebuild. You are not coordinating a dryer, a demo crew and a contractor who all blame each other.
Where we work
Philadelphia city, including South Philly, Fishtown, Kensington, Northern Liberties, Port Richmond, Germantown, Manayunk and Roxborough. Bucks County, Montgomery County and Delaware County, PA.
South Jersey or Wilmington, DE: ask us. We will tell you straight whether we can dispatch to your address.
How it goes
What happens after you call.
Call
Tell us what happened and what you can see. We tell you what to shut off, what to move and what to leave alone.
Assess and document
We inspect, meter, photograph and map the damage. This becomes your scope and your claim file.
Mitigate
Extraction, containment, demo of unsalvageable material, drying or cleaning depending on the loss.
Verify
Meter readings, not the calendar, decide when drying is done. Mold and smoke work is inspected before closing up.
Rebuild
Drywall, flooring, trim, paint, cabinets. The same company that took it apart puts it back.
Proof
On the job
Onyx crews on recent water, mold, tarping and commercial jobs across the Philadelphia area.
Google reviews
What customers say
5.0 from 7 Google reviews · Verified
★★★★★
Used Onyx to clean out mother in laws house after she passed. This was by [no] means a simple clear out. They did an absolutely amazing job! Job was finished when promised. I can’t say enough good things about the owner Jose and his team. Would definitely recommend this company.
★★★★★
Great experience with this mitigation company! Professional, reliable, and got the job done quickly. The team was friendly, respectful, and kept everything handled from start to finish. Highly recommend!
★★★★★
Overall, great experience with Onyx. I’ve used Jose as a lead on multiple multi-housing projects and have always found his pricing to be competitive. He gets the job done, is honest and trustworthy and knows how to lead a team. 10/10!
FAQ
Questions we get on this work
Do you work with my insurance?
Yes. We document the loss with photos, moisture readings and a written scope, and we work with your adjuster through the process. Coverage decisions belong to your insurer; our job is to make sure they have a complete record.
How fast can you get here?
Call and we will give you an honest arrival window based on where you are and what is happening. Active water and fire losses are prioritized. While you wait, we walk you through what to shut off and what to move.
Which areas do you cover?
Philadelphia and its neighborhoods, plus Bucks, Montgomery and Delaware County in Pennsylvania. Ask about South Jersey or Wilmington, DE.
Do you handle both the cleanup and the rebuild?
Yes. Onyx does mitigation (extraction, drying, demo, mold or smoke cleanup) and the reconstruction afterward. One estimate, one crew, one point of contact.
Is the estimate free?
Yes. We look at the loss, meter it, and give you a written scope at no charge.
Do you do commercial work?
Yes. Warehouses, grocery stores, offices and event venues. We plan around your operating hours where it is safe to do so.
Next step
Tell us what happened. We will tell you what to do next.
Free estimate. Insured crew. 17 years in restoration. Call (267) 353-7953.
Call 24/7: (267) 353-7953Not an emergency? Request a callback online and Onyx will call to confirm a time.