Homeowner guides
Homeowner Guides
Plain answers for Philadelphia homeowners dealing with water, mold or a frozen pipe: what to do first, what to watch for, and when to call.
What to Do When Your Basement Floods
Safety first, then stop the water, then document and dry. Here is the order that protects your family, your claim and the structure.
Read the guide →02Signs of Hidden Water Damage in Your Home
Most water damage is not a flood. It is a slow leak inside a wall or under a floor that shows up as a stain, a smell or a soft spot. Here is what to look for.
Read the guide →03Does Homeowners Insurance Cover Water Damage?
Often, when the water was sudden and accidental. Often not, when it was slow, from outside, or from a backup. Your policy and your insurer decide. Here is how it usually breaks down.
Read the guide →04Mold After Water Damage: What to Do After a Leak
Mold needs moisture and time. Dry wet materials fast and most of it never starts. If it already has, here is how to tell how big the problem is.
Read the guide →05Frozen Pipes in a Philadelphia Winter: Prevent, Thaw, Act
Most burst pipes in Philadelphia happen on the coldest nights, in exterior walls, back additions and basements. A few habits prevent most of them. Here is what to do before, during and after.
Read the guide →Next step
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